Help Centre — Frequently Asked Questions

iq771 FAQ

Got questions about your iq771 account, deposits, betting, or games? You will find clear, straightforward answers here. If your question is not covered, reach out to our support team — we are available 24/7.

5 Topic Categories
24/7 Support
PHP Accounts
Secure Platform

Account & Registration

5 questions

Creating an iq771 account is free and takes just a few minutes. Visit the Register page and fill in your full name, Philippine mobile number, and email address, then create a password. You will receive an OTP on your mobile number to verify the registration. Once verified, your account is active. Note that full withdrawal access requires completing KYC identity verification with a valid Philippine government-issued ID.

The minimum age to register and play on iq771 is 21 years old. This applies to all players in the Philippines across all game types and betting markets. Age is confirmed during the KYC verification process — you will need to submit a Philippine government-issued ID that shows your date of birth. Accounts belonging to players under 21 are permanently closed, and any pending withdrawals may be withheld during the review.

For KYC on iq771, you need to submit a clear, valid Philippine government-issued ID. Accepted documents include a Philippine passport, driver's licence, UMID card, SSS ID, PhilHealth ID, or Voter's ID. The name on the document must match the name used during registration exactly. KYC is a one-time process — once it is approved, you will not be asked to resubmit documents for future withdrawals unless there is a specific account review.

No. Each player is permitted to hold one iq771 account only. Opening duplicate accounts — even using a different email address, mobile number, or name — is a violation of the iq771 Terms and Conditions. If multiple accounts are identified, all associated accounts may be suspended and balances withheld during an investigation. If you accidentally created a duplicate, contact iq771 support at [email protected] immediately to have it resolved before it affects your primary account.

To update your registered Philippine mobile number or email address, contact iq771 support at [email protected]. For security reasons, changes to account contact details require identity verification — you will be asked to confirm your identity using your KYC documents or registered account details before any update is processed. This is to prevent unauthorised changes to your account. Update your mobile number promptly if your number changes so you continue receiving OTP messages without interruption.

Deposits & Withdrawals

5 questions

iq771 accepts deposits via Philippine bank transfers and Philippine e-wallets. GCash and Maya are among the supported local e-wallet options. All deposits are processed in Philippine Peso. Credit cards and cryptocurrency are not accepted as deposit methods on this platform. The full list of available payment channels is displayed within your account's deposit section when you are logged in.

Deposit processing times vary by payment method. E-wallet transfers via Philippine digital wallets typically reflect in your iq771 balance within a few minutes. Bank transfers may take longer depending on the originating bank and the time of day the transfer was initiated. If your deposit has not appeared in your account after a reasonable wait, contact iq771 support with your payment reference or transaction screenshot and the team will investigate promptly.

To withdraw from your iq771 account, log in and navigate to the withdrawal section of your account dashboard. Select your preferred Philippine payment channel — bank transfer or e-wallet — enter the amount in Philippine Peso, and submit your request. Withdrawals require your KYC verification to be complete before they can be processed. The name on your payment destination must match the name on your iq771 account and your KYC documents exactly.

Minimum and maximum deposit amounts on iq771 vary by payment method and may be updated from time to time. The applicable limits for each payment channel are displayed clearly when you initiate a deposit. All amounts are in Philippine Peso. If you want to set a personal deposit cap for responsible gaming purposes, you can configure a deposit limit in your account settings or contact support to have one applied — this is separate from the platform's standard minimum and maximum limits.

Withdrawal requests may be delayed or placed on hold for several reasons: your KYC verification may not yet be complete; the name on your payment destination may not match your account name; there may be an active security review on your account; or the withdrawal amount may have exceeded a processing threshold. If your withdrawal is taking longer than expected or was declined without explanation, contact iq771 support at [email protected] with your account details and a team member will investigate and update you.

Sports Betting & Games

4 questions

iq771 covers a wide range of sports that Filipino players follow most actively. This includes PBA basketball games, NBA matchups, international boxing cards, volleyball competitions, football from major leagues, and esports tournaments. International sports events are also available across football, tennis, and other markets. Pre-match and live in-play betting are both supported, so you can place bets before a game starts or while it is in progress. Visit the Betting page to see the current sports schedule.

iq771 offers a full selection of online games popular with Filipino players. The platform includes online slot games in a variety of themes and formats, live dealer casino games such as baccarat, blackjack, and roulette streamed with real dealers, fish shooting games, and eBingo. All game categories are accessible from a single registered account. Browse the full selection from the Slot Games and Fish Games sections.

Yes. The full iq771 platform is accessible on Android and iOS smartphones and tablets. You can use the dedicated iq771 mobile app — available to download from the Download page — or access the platform through your mobile browser without installing an app. Sports betting, slot games, live casino, and fish games all work on mobile. Your account balance and bet history sync in real time across all devices.

Yes. For in-play and live betting markets on iq771, odds update in real time as the game or event progresses. Pre-match odds are published ahead of each event and may be adjusted leading up to the start time. During live betting, the odds you see reflect the current state of the match — which means they can shift quickly, especially during significant moments in a game. Always confirm the odds displayed at the time you place your bet, as the price at the moment of bet placement is the price that applies.

Account Security

4 questions

iq771 uses SSL encryption across all account interactions, which means your data is protected in transit between your device and the platform's servers. Passwords are hashed and are never stored in plain text — not even iq771 staff can view your password. Sensitive actions such as logging in from a new device, updating account details, or requesting a withdrawal are protected by OTP verification sent to your registered Philippine mobile number. Your personal data is handled in accordance with the Privacy Policy.

An unsolicited OTP message means someone may be attempting to access your iq771 account using your registered mobile number. Do not share the OTP code with anyone — iq771 will never call, message, or email you asking for an OTP. If you receive an unexpected OTP, do not enter it anywhere. Contact iq771 support immediately at [email protected] so your account can be reviewed and additional security measures can be applied. Change your password as soon as possible if you suspect your login credentials have been compromised.

Account lockouts typically occur after multiple failed login attempts, which is an automatic security measure to prevent brute-force access. If your account has been locked, do not keep trying to log in — each failed attempt may extend the lockout period. Contact iq771 support at [email protected] with your registered email address and the name on your account. The support team will verify your identity and guide you through regaining access safely.

On a personal device that only you use and that is protected with a PIN, biometric lock, or screen passcode, staying logged in to iq771 is reasonably safe and convenient. On shared or public devices, always log out after each session. The iq771 platform also has an inactivity timeout that will log you out automatically after a period of no activity. For accounts with significant balances, logging out and locking your device after each session is always the recommended practice.

Responsible Gaming

4 questions

You can set a deposit limit in Philippine Peso through your iq771 account settings, or by contacting support at [email protected]. Limits can be set on a daily, weekly, or monthly basis. A reduction to your deposit limit takes effect immediately. An increase to an existing limit has a cooling-off period before it becomes active — this is a deliberate safeguard. If you need help setting up a limit or have questions about how it works, the support team can walk you through it.

If you need a break from gaming, you can request a self-exclusion by contacting iq771 support at [email protected]. You can choose a temporary exclusion period or request a permanent account closure. During a self-exclusion, you will not be able to log in, deposit, or place bets. Any remaining balance can be withdrawn before the exclusion takes effect. Self-exclusion requests are processed without judgment and are available at any time. More details are available on the Responsible Gaming page.

Yes. Your iq771 account includes a full transaction history and betting activity log that you can review at any time after logging in. This shows every deposit, withdrawal, and wager placed, with timestamps and amounts in Philippine Peso. Reviewing this regularly is one of the most practical ways to stay aware of your gaming spending. Combined with deposit limits and session time reminders, these tools give you a clear picture of your activity over any given period.

If you are concerned that your gaming is affecting your finances, relationships, or daily life, the first step is to stop playing and log out. Contact iq771 support to request a deposit limit reduction or self-exclusion — our team will process it promptly. Speaking with a trusted person in your life is also a meaningful step. If the situation is significant, consider speaking with a professional counsellor. iq771 takes responsible gaming seriously — asking for help is always the right decision. Visit the Responsible Gaming page for a full guide on the tools and steps available.
21+
Age Restriction

iq771 is strictly for players aged 21 and above in the Philippines. Age verification is required before withdrawals are processed.

Platform Overview

Everything iq771 Offers Filipino Players

A quick overview of the key features available when you register and log in to iq771.

Sports Betting

Bet on basketball, boxing, volleyball, football, and esports from a single account. Pre-match and in-play markets available, with real-time odds for live events.

PBA · NBA · Boxing · Esports
Slots & Live Casino

Online slot titles and live dealer games — baccarat, blackjack, and roulette — all accessible from the same iq771 account. Fully playable on mobile and desktop.

Live Dealers · Slots
Philippine Peso Accounts

All balances, deposits, bets, and withdrawals on iq771 are in PHP. Deposit using local bank transfers or Philippine e-wallets. No currency conversion involved.

PHP · GCash · Maya · Bank
Mobile App Access

Download the iq771 app on Android or iOS, or play directly in your mobile browser. Your account and balance follow you across all devices in real time.

Android · iOS · Browser
Secure Platform

SSL encryption, OTP verification, hashed passwords, and account lockout protection work together to keep your iq771 account and funds safe at all times.

SSL · OTP · Encrypted
Responsible Gaming Tools

Deposit limits, self-exclusion, session time reminders, and a full account activity log are all available to help you play within your means and at your own pace.

21+ · Limits · Self-Exclusion
About This Page

About the iq771 FAQ and How to Get Support

This FAQ covers the questions that Filipino players most commonly ask about iq771 — from the basics of creating an account to how deposits and withdrawals work, and what to do if something goes wrong with your login. The answers here are designed to be clear and practical, written in plain English that gets straight to the point.

That said, no FAQ can cover every possible situation. If your question is not answered here, or if you are dealing with something specific to your account, the iq771 support team is the right next step. The team is available 24/7 and can be reached at [email protected]. Whether you are in Manila, Quezon City, Cebu, Davao, or anywhere else in the Philippines, response times are kept as fast as possible.

What the FAQ Covers

The FAQ is organised into five main topics. The Account & Registration section answers questions about signing up, verifying your age, and managing your account details. The Deposits & Withdrawals section covers how to fund your iq771 account in Philippine Peso, which local payment channels are available, and how to request a withdrawal. The Betting & Games section explains what sports and game types are on the platform and how in-play betting works. The Security section covers account protection, OTP verification, and what to do if you notice something unusual. Finally, the Responsible Gaming section explains the tools iq771 provides — deposit limits, self-exclusion, and activity tracking — for players who want to manage their gaming more actively.

Important: iq771 is an online gaming and sports betting platform for players aged 21 and above in the Philippines. Online betting and gaming involve real financial risk. Nothing on this platform guarantees a return on any bet or game. Always play within your means and set a clear budget before you start. If you ever feel that gaming is affecting your finances or wellbeing, the Responsible Gaming page has practical guidance and access to the tools available to you.

Platform Payments in Philippine Peso

One detail worth emphasising: all iq771 account transactions are in Philippine Peso. When you make a deposit, the amount you send via bank transfer or Philippine e-wallet is the exact amount that appears in your iq771 balance in PHP. When you withdraw, the amount you request is sent back to your local payment method in PHP. There is no currency conversion at any stage, and no hidden fees from currency exchange. The available payment options are displayed clearly in your account's deposit and withdrawal sections when you are logged in.

Keeping Your Account in Good Standing

The most common reasons player accounts experience issues are preventable. Registering with accurate information, completing KYC using a valid Philippine ID, using a strong and unique password, and keeping your registered mobile number active are the basics. Sharing your account credentials or attempting to open multiple accounts are the two most common causes of permanent account closures — both are violations of the Terms and Conditions. If you are ever unsure about whether something is permitted, it is always better to ask support first rather than proceed and find out later that it caused a problem.

For New Players Still Deciding

If you have been browsing the FAQ and have not yet registered, take a look at the Register page for a full overview of what is involved in creating a free iq771 account. Registration costs nothing and takes just a few minutes. You can explore the platform and game lobbies after signing up, and only need to make a deposit when you are ready to start playing for real money. The iq771 mobile app is also available for download from the Download page if you prefer to play on your smartphone.

Didn't Find Your Answer? We're Here to Help

Contact iq771 support anytime at [email protected] — or register a free account to explore the platform and access all the help resources available to registered players.

🔞 iq771 is for Filipino players aged 21 and above only. Please play responsibly and within your means.